Supervision of SCM Performance
2-Day Workshop $249
Register 3 and 4th participant attends for free!!
Too often agency supervisors and administrators assume that staff training programs guarantee quality performance. This assumption is a critical error! While formal training programs are one element of the success formula, staff supervision is the vehicle by which skills learned in training are actualized into performance. This is especially true in the area of crisis behavior management. Once Safe Crisis Management training has occurred, employees must be supervised in the performance of SCM skills. Joe Mullen, President of JKM Training has designed this 2-day workshop for supervisors charged with the oversight of staff who perform crisis intervention with individuals in their care.
Agencies that have taken advantage of this program report
dramatic positive results when the supervisory strategies are employed.
This highly focused workshop establishes performance expectation
priorities
using proactive and reactive supervision strategies, explores supervisor
liability 
and documentation issues,
and provides interviewing
techniques to be used when the need for corrective action exists. In
addition, game plan for “return to the organization” is developed by each
participant.
Joe Mullen was a member of the taskforce that assisted in creating The Child Welfare League of America’s Best Practice Guidelines for Behavior Management, a manual that provides supervisors with specific responsibilities related to behavior management. This state-of-the-art perspective will be added to the seminar.
What Can I Expect to Learn at this Workshop:
Supervisor liability issues
A model for organizational success
Differences between line worker and supervisors (responsibilities & expectations)
Supervision roles
Supervision modes
Supervision vehicles
How to reduce the number of physical interventions
Proactive opportunities
The four commandments for team success
Incident supervision
Coaching intervention
Quick assessment
Safety monitor
Therapeutic monitor
Communication issues
Ensuring follow-up
Reactive supervision
The corrective interview model
Documentation issues
Employee performance evaluations
Ensuring employee growth & development
Organization-wide crisis intervention performance evaluations
Good and bad supervision
Game plan for success
| "The entire seminar was an excellent experience. It had a lot of information that I can take back to my program. It was helpful as it covered a lot of area's in which we are currently trying to improve." ~ Richard Sessamen, Supervisor. "One of the most important concepts I walked away with was distinguishing between a Supervisor/Coach and a participant in handling a crisis." ~ Dennis Wasmer, Clinical Assistant. "I have been a supervisor for 2 1/2 years and I have finally realized that I need to supervise more and participate less. Thanks." ~ Pat Gunning, Shift Supervisor. "The strongest feature of this seminar was the CIP Coaching, the small group activity and answering all my questions. Great presentation overall!" ~ Alicia Whitehead, Training Coordinator.
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Public Seminar Dates - Locations for 2008
| Sept. 8-9, 2008 | Louisville, KY |
978 Phillips Ln Louisville, KY 40209 (502) 367-6161
|
$249/person
Register 3 and the 4th attends for Free!! |
Time: 9:00 am - 4:00pm |
|
Oct. 6-7, 2008 |
Mechanicsburg, PA (Harrisburg Area) |
University of Pittsburgh Training Center 403 E Winding Hill Rd Mechanicsburg, PA 17055 (717) 691-1300 *New Location for 2008*
Lodging Recommendations 4950 Ritter Rd Mechanicsburg, PA 17055 (717) 691-1300
|
$249/person
Register 3 and the 4th attends for Free!! |
Time: 9:00 am - 4:00pm |
Registration form is in a PDF file format. In order to download - you must have Adobe Reader - free download available at www.adobe.com
To Register For a Workshop or For More Information Please Contact:
JKM Training, Inc.
36 South Pitt Street ~ Carlisle, Pennsylvania 17013
Call Toll Free 1-866-960-4SCM
Fax: (717) 960-0458
